Stop high voltage battery charging
Stop charging using the button next to the charging input socket or via the button in the centre display. Disconnect the charging cable from the car's charging input socket, and then from the 230 V socket1 (alternating current).
Important
Note
Always end charging before the connection to the 230 V socket (alternating current) is disconnected, using the button next to the charging input socket or the button in the centre display. Note that the charging cable must be unplugged from the car's charging input socket before being unplugged from the 230 V socket, partly to avoid damage to the system and partly to avoid stopping the charging unintentionally.
Stop charging via the button next to the charging input socket – the charging cable's locked handle releases/unlocks.
Unplug the cable from the car's charging input socket and close the hatch.
Unplug the cable from the 230 V socket.
Return the charging cable to the car's storage compartment on the right of the cargo area.
The charging cable is locked automatically
If the charging cable is not unplugged from the charging input socket, it is locked in again automatically shortly after unlocking in order to maximise charging and range, as well as to facilitate preconditioning prior to the journey. The charging cable can be loosened using the button next to the charging input socket or via the button in the centre display.
The charging cable will not lock automatically into place during fast charging (direct current). To restart interrupted fast charging, remove the charging cable from the car's charging input socket, reconnect it and follow the instructions in the charging station's user interface.
Fast charging (direct current)
Stop charging using the button next to the charging input socket, via the button in the centre display, or by following the instructions in the charging station's user interface. Release the charging cable from the car's charging input socket and connect it to the charging station's storage socket.
Important
Unlocking the car during fast charging
Fast charging will not normally be stopped if the car is unlocked. If fast charging is stopped, it is not resumed automatically as the charging station requires charging to be reauthorised via the user interface. The charging cable will not lock automatically into place if fast charging is stopped. To restart interrupted fast charging, remove the charging cable from the car's charging input socket, reconnect it and follow the instructions in the charging station's user interface.
In case of problems releasing the charging handle
Make sure that the car is unlocked and end charging using one of the following options:
- via the button next to charging input socket2
- via the centre display, press
, followed by Charge and Unlock cable - follow the instructions in the charging station interface
Stop charging from the charging station or wall socket and try step 1 again.
- Charging via charging station: contact Customer Service of the charging station for help in ending charging.
- Charging via own charging station: disconnect the power supply to your own charging station in a safe manner.
- Charging via wall socket: pull the charging cable out of the wall socket.
If the problem persists, contact Polestar Customer Support.